Contact

Get in touch

This is the one place to get help with the learning portal. Questions about courses, certification or placement support come to AU Foundation. For banking questions, please contact AU Small Finance Bank customer care.

Try this first

Most problems are settled in a minute or two. These three checks fix the ones we are asked about most often.

  • If a video will not play or a page looks stuck, reload the page once. If it is still stuck, clear your browser cache and sign in again.
  • If you did not receive an email from AU Foundation, look in your spam or junk folder and check that the email address on your profile is spelt correctly.
  • Questions about enrolling, course access, the assessment and certification are answered on the frequently asked questions page.
Read the frequently asked questions

AU Foundation

Courses, certificates, placement support and this platform.

[email protected]

Source: aufoundation.in/contact (opens in a new tab)

AU Small Finance Bank customer care

Accounts, cards, loans and other banking services. Phone lines are open 24x7.

Source: au.bank.in/support/contact-us (opens in a new tab)

AU Foundation office

JPO 1 CP3-232, Industrial Area, Apparel Park, Mahal Road, Jagatpura, Jaipur 302022

Open in Google Maps(opens in a new tab)

Source: aufoundation.in/contact (opens in a new tab)

Send us your request

Tell us what you need. You will get a request number straight away, and we will reply by email. You can also follow your request in your dashboard.

We send our reply here.

10 digits. Only used if we need to call you about this request.

A few words, for example: "Login code not coming".

Write the course name and what you see on the screen. Do not share any password or OTP.